NIFA Technologies has been the specialist in reproductive technology for over 75 years. We offer high-quality solutions to customers worldwide and are known for our personal approach and commitment to excellence.
Personal, informal and no-nonsense. That's who we are. As the Dutch market leader in the veterinary industry, we go the extra mile for our customers.
We offer you...
- A one-year contract with the prospect of permanent employment;
- A competitive salary that does justice to your skills and contribution to our team;
- Training and mentoring on the job so that you can continue to grow and learn in your role;
- Travel allowance, so you can come to work worry-free;
- 28 holidays (based on full-time employment), giving you plenty of time to relax and recharge;
- An excellent pension scheme, ensuring you are well looked after in the future;
- fresh fruit in the canteen, for a healthy boost during the day;
- A friendly workplace with the nicest colleagues (Note: you must be able to take jokes);
- The chance to work in an international fast-growing company with innovative products, where your ideas and commitment can make a difference.
The function
As an indispensable team member in our sales support, you are the first point of contact for customers and field sales. You interact effortlessly with other departments and seize opportunities with both hands. You flawlessly register orders received by phone, e-mail and WhatsApp in our CRM system. You ensure that customers and colleagues always get clear feedback on their questions and requests.
Don't worry, you won't be alone. We offer you on-the-job training, so that you can learn more and more about our products and develop yourself within our organisation. You will work from a cosy workplace at our office and be part of an ambitious team that grows together. Let's go!
You will be responsible for the...
- manage administrative tasks, such as maintaining customer records, sales reports and organising documents;
- answering customer queries, providing information on products and services and handling complaints or requests;
- Prepare and send quotations and price quotes to customers in cooperation with the sales team;
- Entering and following up orders in the system, ensuring that they are completed correctly and on time;
- Provide support to sales colleagues by gathering market information, preparing presentations and participating in various trade fairs;
- Maintain contacts with existing customers and help build new customer relationships;
- Provide training and support to new colleagues or other departments on products and processes;
- Collaborate with other departments within the organisation to ensure a seamless experience for the customer.
Who are you?
By listening carefully to customers' needs and concerns, you know better than anyone to provide the right solutions. You are able to quickly and efficiently identify and solve problems that may arise during the sales process.
As a person, you are organised and good at prioritising, especially during busy periods. You have a strong focus on customer satisfaction and the ability to build and maintain relationships with customers. You communicate clearly and with impact, have integrity and a great sense of responsibility towards your colleagues and customers.
Did you...
- At least an MBO+ or Bachelor working and thinking level, preferably in an agricultural or commercial field;
- affinity with the cattle sector and knowledge of cattle products;
- Experience with the MS Office package and Exact;
- A proactive and customer-oriented attitude;
- Excellent communication skills, both oral and written;
- a good command of Dutch and English; knowledge of other languages (e.g. German, French) is a plus
- Willingness to develop further through training and coaching?
Discover your future at NIFA Technologies!
At NIFA Technologies we don't offer just any job; we offer a unique experience in a friendly and informal working environment. Here you get the chance to develop and grow yourself, both professionally and personally. Our employment conditions are designed with your well-being in mind.
Response
Corine Sikkema and Belinda Emans are points of contact in this procedure and if you have any questions, they will be happy to help you. Are you interested? Then we would like to receive your CV and motivation.
For substantive information about the position, please visit Corine reachable by phone 06-12410309.
For other information, please contact Belinda at 06-46368347 or by e-mail belinda@dare2grow.nl.
At NIFA Technologies, we believe that an inspiring work environment is the key to success. Join us and help build the future!
De vacature zal zowel intern als extern worden gepubliceerd. Bij gelijke geschiktheid zal de interne kandidaat prioriteit krijgen.
